Privacy Policy

Last updated: April 23, 2024

Cold Hawaii Games will never sell Your Personal Data to Third Parties. 

Cold Hawaii Games will only share or disclose Personal Data as described in this Privacy Policy. 

This Privacy Policy applies to Personal Data processed by Cold Hawaii Games (“Cold Hawaii Games”, “We”, “Us” and “Our”) when You visit in addition to any sub-pages that are integrated within it (the “Site”).

This Privacy Policy explains what Personal Data We collect through Our Site, how and why We collect it, how We use and disclose the Personal Data We collect and information on how to exercise privacy rights over this Personal Data.

Information about Cold Hawaii Games 

Cold Hawaii Games is a company headquartered in the European Union (EU) that provides Software as a Service (SaaS). Cold Hawaii Games is a digital experience insights platform that provides visual behaviour insights, in-the-moment feedback, and 1:1 interviews, all in one place.

Personal Data Collected by Cold Hawaii Games

The Personal Data We collect depends on whether the individual is:

  1. A visitor to the Cold Hawaii Games Site
  2. A Contender of the Cold Hawaii Games Video Contest  

Personal Data collected from a visitor of the Cold Hawaii Games Site 

This section applies to Personal Data Cold Hawaii Games collects from visitors to the Cold Hawaii Games Site.

Any Personal Data provided by a visitor to Our Site will be used only as described in this Privacy Policy.

Usage Data

When someone visits the Cold Hawaii Games Site, We may temporarily store the name of their internet service provider, IP address, the website they visited Us from, the parts of Our Site they visit, the date and duration of the visit, and information from the device (e.g. device type, operating system, screen resolution, language, country you are located in, and web browser type) used during their visit or other similar information that helps Us understand your behaviour on our Site. We process this usage data to facilitate access to Our Site (e.g. to adjust Our Site to the devices that are used). We may use this data to analyze, develop, improve, secure or optimize the use, function and performance of Our Sites, or to make sure We are reaching out to the right audience. Wherever possible, we will use usage data in an aggregated and/or anonymized form.


Cookies are small data files transferred onto computers or devices. Cold Hawaii Games uses cookies to process information including standard internet log information and details of the visitor’s behavioral patterns upon visiting Our Site. This is done to:

  • operate Our Site;
  • provide visitors to Our Site with a better experience by providing Us with insights on how visitors use Our Site; and 
  • for marketing purposes, as detailed below.

For more info about the cookies We make use of, please visit

Contacting Us

Visitors to Our Site have the opportunity to contact Us to ask Us questions, for example via a contact form, where We ask for contact information (e.g. name, email address etc.). We use this data solely in connection with answering the queries We receive. 

If a visitor to Our Site receives emails from Us, We may use certain analytics tools, to capture data such as when the email is opened or when any links or banners in the email have been clicked. This data helps Us understand the effectiveness of Our communications and marketing campaigns. 

Personal Data collected from Cold Hawaii Games’s Contenders.


When a Contender signs up via the Video Submission form on Our Site , we will ask them to share some Personal Data with Us to be able officially sign them up for the video contest. The Contenders name and submitted YouTube video will be accesible to Visitors of Our Site.

The Contender has the right to request the deletion of their Video Submission at any time.

Cold Hawaii Games’s use of Personal Data

Access and Disclosure to Third Parties 

We use a select number of trusted external service providers for certain technical data analysis (e.g., Google Analytics). These Third Party service providers are carefully selected and meet high data protection and security standards. We only share data with them that is required for the services offered and We contractually bind them to keep any information We share with them as confidential and to process Personal Data only according to Our instructions.

Other than the case mentioned above, We will only transfer Personal Data to Third Parties without express consent in accordance with Article 6(1)(a) GDPR or if We are obliged to do so by statutory law or by instruction from a public authority or court.

Communication Purposes 

We may occasionally send emails about to the Contenders to provide them with information about the information or the obtain more information from the Contender when needed.

Rights over Personal Data

If you are a visitor to Our Site or a Contender and We have collected Personal Data about you, you have a right to access and to be informed about what Personal Data is processed by Cold Hawaii Games, a right to rectification/correction, erasure/anonymization and restriction of processing (subject to certain exceptions and other requirements prescribed by law). You also have the right to receive from Cold Hawaii Games a structured, common and machine-readable format of Personal Data you provided Us.

When you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of Our Site.. Please be aware that when you withdraw consent, We may delete the Personal Data previously processed on the basis of your consent and will not be allowed to keep it further which will mean that it cannot be accessed, downloaded or otherwise secured by you.

In addition, you have the right to lodge a complaint with your respective data protection authority.

To protect your privacy, We take steps to verify your identity before fulfilling your request. We can only identify you via your email address and we can only adhere to your request and provide information if We have Personal Data about you through you having made contact with Us directly and/or you are using Our Site and/or Platform. 

To protect your privacy, We will take steps to verify your identity before fulfilling any consumer request under the Applicable Law. When you make a request, We will ask you to provide sufficient information that allows Us to reasonably verify you are the person We collected Personal Data about or an authorized representative, which may include your email address.